Passengers can often make big savings by purchasing two separate tickets, rather than the direct tickets offered by train companies on-line and at stations. For example, travellers between Newcastle and Preston could save £30 if they paid for separate return tickets to and from Carlisle instead of the direct Off-Peak return ticket offered.
Commenting, Liberal Democrat Shadow Transport Secretary, Norman Baker said:
“Rail companies frequently emphasise that bargain rail tickets are available, but when passengers turn up to a station to travel the cost of their journey is often a nasty surprise.
“Why should cheaper rail travel be restricted to those in the know? Rail companies should ensure that passengers are always offered the cheapest journey available.
“Improvements to websites and telephone facilities could make rail travel more affordable. It’s time to end the train ticket lottery.”
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